Complaint Against a Service United States / Payment/order issues

I have been buying from wish for a couple months using my same debit cards. For some reason today I checked some of my order status and some of the items I already paid for said order review, what needs to be reviewed if I have already paid and money has been taken off my cards. So I tried to contact support and it wanted bank statement. I provided what I could and still can’t shop. I need this issue resolved. Customer Service

One Sansome Street, 40th Fl
San Francisco, CA
United States – 94104+1 800 266 0172