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Complaint Against a Service

WoodlandDirect / shoes pulled off from right side less in 4inch

I have parched woodland (GB 1276113 (SNAYPE) GB 1276113 ) shoes 5 jan. 2019. 
With in 6 month Shoes pulled off from right side less in 4inch.
It’s a vry poor quality of this product…

Bcoz it’s lather shoes and lather shoes not pulled off that type.
Also your staff not giving a proper resulation of customer 
So i want replaced of this product..

Name :- Jogendra Singh 
Contact Number :- [protected] / [protected]