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Complaint Against a Service United States

WoodSprings Suites — Product and service

We booked TWO rooms for a last minute family vacation and there were multiple issues.
1. $150 deposit on top of cost of room. I have never had to pay that at even a nicer hotel.
2. One of the rooms was not ready
3. A double bed room was only provided with TWO towels
4. No housekeeping
5. Stopped up toilet and we were told to go downstairs and plunge it ourselves
6. A/c didn’t work properly
7. This property does not provide anything for the “kitchen”
8. All around crappy hotel and crappy service. Very disappointed and sad that my family has to stay the rest of the duration of our vacation since over $1, 000 is wrapped up here at this awful place.