Categories
Complaint Against a Service United States

WoodSprings Suites — Woodspring employee sex with my wife

San Antonio Texas woodspring suites south access I35 south..we have been staying at this motel for 6 months now
I left your employee that works only on Wednesday night ..was having sex with my wife my name Benito Lerma wife’s name cynthia lerma..room 220 now I have audio recording of him coming in my room at 3 am while my son and myself are asleep hes screwing my wife inside the bathroom..he stay on 217
I need disepline to this employee of woodspring suites..or I will contact internal affairs..and the local news ..as for my wife she should be ejected from the motel.if nothing’s done I will persue this matter to the news and our local church..my number is [protected]..they also smoke marijuana in that 220 room

Categories
Complaint Against a Service United States

Woodsprings Suites / no water

Im staying at Woodspring suites 1500 83th ave Merrillville In.[protected]) i checked in May 16 2019 for 8 nights will check out on May 24 2019 I reported the very first day that i did not have any hot water in the bath sink several times no one has come to fix the problem.Thanks Tommy Spencer 24106 Blue Crest Dr. Porter Tx. [protected] cell

WoodSprings Suites Customer Service

1 Choice Hotels Cir., Suite 400
Rockville, MD
United States – 20850+1 301 592 5000
www.woodspring.com

Categories
United States

Woodsprings Suites / my entire stay from sun nov 30 till today jan 2nd

I have been in fear for my life a maniac running down the hallways with a machete chasing another man doors being busted in people trying to sell drugs as I walk through the stairs the room is full of Cockroaches.

And when I complained to the manager Andrea asking for a refund of even just two days she told me I was not getting my [censored]ing money back. There have been cops here none stop and still nothing has changed.

WoodSprings Suites Customer Service
135 Pinnacle Drive
Johnson City, TN
United States – 37601

 

Woodsprings Suites / my entire stay from sun nov 30 till today jan 2nd
Woodsprings Suites / my entire stay from sun nov 30 till today jan 2nd

Categories
Complaint Against a Service

Woodsprings Suites / Im concerned about my fiances well being.

Thursday night my fiance went down to your front desk and why she was down there waiting there was a older black gentleman yelling at your employee behind the counter. She proceeded to wait and then very gently said excuse me but can I get your help, talking to your employee and the black gentleman turned around looked at my fiance and told her that he was going to pound her face in yelling at her.

The guy behind the counter said I’m calling the cops. My fiance was scared out of her mind
came into the room and was shaking she was so scared. My fiance suffers from SVT heart palpitations is anemic and has seizures she was so scared I could not calm her down.

The gentleman behind the front desk told her she may have to talk to the cops because he’s calling them about the situation. Well he never told the cops what happened after they arrived so they just left, that was a mistake on his behalf. We were too scared to go down there when the cops were there that’s how bad this guy was.

After the cops left I walked down stairs to check and see if things cooled down and he was still yelling at your employee. So I just came back upstairs and found my wife on the floor crying shaking she was so scared. I got her to calm down and all she was saying was I want to leave, I want to leave. I got her to stay the night that night.

The next day I had to leave early in the morning and had left her by herself w my two little girls and when I arrived back at the hotel she was very scared and told me to never leave her here by herself again she was so scared still. An hour after I was gone Friday morning your general manager came to our room and was concerned about her, which I appreciate and said that that gentleman will no longer be staying here.

So I got my wife to calm down and stay put because we reserved this room four Seven Nights. She agreed even though she cannot go downstairs by herself she cannot go do laundry by herself she’s basically in a prison here when I am gone. She’s here by herself with our two children that she’s also fearing for.

Tonight is Christmas Eve and we went out to my sisters and had a very nice dinner, when we got back to the hotel I pulled in front of the back door so she could run upstairs real quick and grab a cell phone charger and she turned around and yelled my name and said for me to get over there because the same guy the black gentleman is still here at the hotel. He had looked at her when she came through the door and gave her a dirty look like frowning at her almost growling at her.

I don’t know what I have to do but I want to be relocated and I want a full reimbursement of my stay here because this has been the most uncomfortable stay I have ever had at a hotel. If I don’t get a response back from you guys I’m contacting my lawyer and I’m getting to the bottom of this.

My fiance was verbally assaulted in your lobby and it’s all on video and it’s all noted down by the person that was working behind the desk. This is BS…I’m fed up. I don’t even want to stay here anymore. I’m telling you we feel like prisoners in this room and it’s ridiculous. This man who verbally assaulted my wife needs to be kicked out of here.

I want a full reimbursement of my stay and relocated to another hotel or I will be contacting my lawyer. I don’t want to but you guys lied to us and the people that you have staying here verbally assaulted my fiance on your property you need to respond to me as soon as possible.
Thank you,

Sincerely; Kevin Dopp
Kevindopp2010@gmail.com
[protected]

WoodSprings Suites Customer Service
135 Pinnacle Drive
Johnson City, TN
United States – 37601
Categories
Complaint Against a Service

Woodsprings Suites / No hot water

I have been here for over 7 months and pay every week on time of $350. So why when I come home from a long night of work I cant never have hot water when I want to shower. Even during the day.

This building is a piece of crap and these rates should not be this high. When you are late, they are knocking on the door for payment but can’t keep hot water or even give us extended residents a discount. And this is not just my room, this is the whole building.

The longest we’ve been without hot water a few weeks ago was 4 days. This is a reoccurring thing that goes on as well as the pot and cracks smoking that goes on in the building that u can smell getting off the elevator. My sink and toilet leaks and no one has come to repair it yet. Mold and mildew are breathed in from it.

I pay $1400 a month to stay in this dump. This is obviously the only hotel I can afford with my kids and I can’t even get a decent shower or room let alone buy clothes and shoes for my little ones because this crap joint takes literally my whole check. The rates in my opinion and in about 12 other guest have the same opinion.

Rates do not match for the quality that is being paid for at all. Send a corporate manager for a week to stay here and see what goes on when they are not present. Supposed to be a non-smoking hotel…yeah right. The staff does not care! My kid should not know what drugs smell like getting off the elevator coming home from school. Please, something needs to be done or rates should be lowered.

Goodsprings Suites Customer Service

135 Pinnacle Drive
Johnson City, TN
United States – 37601