Complaint Against a Service

Wowmall.Store / black n decker cordless combo 6 rm.299

sometime in mid september i made an order thinking it was an offer never to be miss but instead got cheated.after waiting for more than 1 week i made an enquiry through email.i got avery reply from miss veronica that the product were being ship from oversea

so it might takes sometimes so i waired patiently.true enough i received a small box delivered by dhl i request to see the content but was disallow i was ask to pay rm299 and compliant later.when i open box to my dissapointment

it contain only a cheap cordless drill .without hesitation i email wowmall but my email a few times but each time it was block is that the professional way of cheating innocent people