Complaint Against a Service

Yanwen / Package tracking

My tracking number is UE691841083YP, yesterday when I checked the tracking it said It had made it to New York, now it’s just saying it was dispatched from yanwen, what is going on where is my package??

It’s been almost 30 days already. I have already tried emailing directly with no result or response this is unacceptable. I can be reached by email at

Yanwen Customer Care Service
Rm.101, Suite A, Lantao Center, № .5 Wanhong Rd., Chaoyang Dist.
China – 100015
+86 106 462 1881
+86 106 465 6790