Complaint Against a Service

Yuchengco Group Of Companies [YGC] / Auto-Debiting of Family Protect Elite Premiums Even Without Sending the Policy

The premium for the above mentioned insurance policy has already been charged from my RCBC credit card. However, the policy which was supposed to be sent to me days after the call still was not delivered.

Having read some of the complaints on the same insurance company, I am afraid I will also have to pull out from the policy. Until today, the terms and conditions of the insurance policy are not yet clear to me, yet I am already paying for the insurance.

I would like to request for the cancellation of the insurance policy.

Yuchengco Group Of Companies [YGC] Customer Care Service
3/F Y Tower II, Leviste cor. Gallardo Sts., Salcedo Village
Makati City
+63 856 145 758
+63 843 0879