Complaint Against a Service

Zando / order not received

I placed an order with Zando on 22nd November. I was sent a message the order was dispatched on 4th December, I still haven’t received my order.

I have tried calling spending 30min at a time on hold with me eventually having to cut the call. I have tried emailing with no response back.

I have purchased shoes for Christmas for my entire family from Zando and paid for it so what do I do now.
Zando is the fringe that ruined Christmas for a lot of people this year.
Disgusted with them

Zando Customer Care Service
1st Floor, 97 Durham Avenue, Salt River 7925
Cape Town
South Africa
+27 861 192 636