Complaint Against a Service

Zando / Worst online experience ever

I placed my order on the 11th of December, in time to have it delivered before Christmas. I tried to track the order but it is impossible as it has not even been processed on Zando’s side yet.

I tried giving them a call, but to no avail as they do not even bother to answer their phones and I also tried emailing but they do not even have the decency to reply. I obviously bought the items to have before Christmas.

I also placed an order with Superbalist same day I ordered from Zand and received my package last week. Really I buy online often but the service is pathetic to say the very least!

Zando Customer Care Service
1st Floor, 97 Durham Avenue, Salt River 7925
Cape Town
South Africa
+27 861 192 636