Complaint Against a Service

Zara / purchased shirt

I was the biggest fan of Zara and have done a lot of purchasing but the last purchase I made was an oversized shirt with the order number [protected] which was worth 2000INR and 280INR for the delivery charges.

I purchased it on 7th October but it was very long so I request it for return and they collected it on 10th October.

But till date 26 November I haven’t received either the money not itself the product. I have talked to them an mailed it many times but all in all they just say that they have escalated my query to their relevant team.

I would like to say it was my worst experience with Zara this time
Sagar Khurana

Avenida de la Diputación s/n
Spain – 15142
+34 900 814 900
+1 212 754 1128