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Complaint Against a Service

Zone Fitness Pretoria Central

The sales consultant filled in the form for me claiming it’s their duty to do so, he ended up choosing the 24-month package for me instead of the 6 months I had asked.

I asked to change my debit order date so the debit order doesn’t bounce and incur interest. They refused.
The service is terrible.

I asked to cancel the membership and I was told I had to pay the money in full whereas I can only afford installments.
I took this up with the ombudsman and I read what they did is not legal.

27 12 111 1633
252 Andries St, Pretoria Central, Pretoria, 0002, South Africa