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Complaint Against a Service United States

Zoosk — Zoosk dating app

I was charged A monthly renewal fee after I cancelled and deactivated. They are saying I did not cancel but I did in fact cancel and never logged in again after that in the beginning of January. I was already charged for the month of January, $30, then another $30 monthly charge on a January 16th after which I had cancelled my subscription. I sent several emails to the complaints department and they finally sent back that their records show I never cancelled, which is a lie because in a previous email they told me I had in-fact been cancelled.

Zoosk
Customer Service

United States