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Complaint Against a Service

Zando / zando order – # [protected]

I placed my order on 23 November 2018 and I have still not received it. I have sent emails and tried to call but no one replies. Please, can you either refund my money or let me know where my order is.

My friends who placed their orders on the same day have all received theirs but I haven’t even had the decency of a response and I do not know why you bother with your customer care line as this doesn’t work or else you don’t have anyone manning the lines.

Zando Customer Care Service
1st Floor, 97 Durham Avenue, Salt River 7925
Cape Town
South Africa
+27 861 192 636

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